A smarter energy system should come with smart support. Below are answers to the most common questions from hotel leaders like you.
Not at all. The system operates in the background, automatically adjusting temperatures only when rooms are unoccupied. When a guest returns, the room recovers quickly to their preferred setting. Night mode ensures no interference during sleep, maintaining a seamless guest experience.
Most are, but not all. That’s why we conduct a pre-trial assessment to confirm compatibility before any installation. AT&C supports a wide range of systems including fan coils, heat pumps, packaged units, split systems, and VRF setups. If we identify limitations, we’ll advise on the best workaround.
This tailored approach ensures your hotel benefits from HVAC energy optimisation that’s matched to your building’s specific systems, without unnecessary complexity.
AT&C handles everything—from installation to live monitoring and ongoing support. With EMaaS, you get lifetime hardware cover, automatic replacements, and real-time alerts, backed by fast, local assistance when you need it.
No, not with EMaaS. Our Energy Management as a Service model allows you to access the full system via a 3 or 5 year lease purchase, with no upfront costs. Prefer to own outright? Our CapEx model typically delivers ROI in 12 to 18 months, making either path financially sound.
On average, hotels see 15–20% energy cost reductions, and up to 40% HVAC runtime reduction. Actual savings depend on your system, occupancy, and usage profile, which is why we offer a no-obligation trial to prove the numbers first.
Absolutely. The systems automatically generate monthly energy and CO₂ reduction reports, helping you stay on track with Scope 1 and Scope 2 targets. These automated tools form the backbone of your hotel sustainability solution, combining compliance with measurable CO₂ savings
Yes. The Thermostat Manager app is accessible on desktop, iOS, Android, and tablets. It gives you full remote access to monitor room-by-room performance, adjust settings, and receive real-time alerts—whether you’re on-site or managing multiple properties remotely.
The app includes:
- A map-based operations tab for portfolio-wide management
- Customisable floor plans and room naming
- Advanced energy profile management by guest stage
- A performance dashboard with savings, ROI, and system efficiency tracking
- Alerts, fault notifications, and guest comfort insights
